Improving service is key to boosting hotel revenue. Go above and beyond the expected to create a positive guest experience. Small actions like holding doors, eye contact, and attentiveness contribute significantly. Remember, service is everything that enhances the guest experience beyond the basic offering.
Strategic upselling drives increased profits. Focus on offering guests additional or upgraded options without being pushy. Strategies include selling more products, like extra drinks or nights, or selling premium offerings like better rooms. Small changes can have a major impact on increasing revenue.
Structured planning ensures successful implementation of new initiatives. Setting goals and monitoring progress are crucial. The MIR method (Opportunities, Efforts, Results) assists in tracking upselling efforts. A systematic approach to tracking data ensures better implementation and better results.
Actively pursue new and existing customers through a structured approach to sales. Systematically contact potential clients to maximize opportunities. A dedicated sales department increases revenue. Remember a plan allows for a better understanding of implementation of upselling activities.
Leave a Reply